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The Art of Being Politely Dismissed

The Art of Being Politely Dismissed

There is a special kind of skill required to make someone feel completely unheard while still sounding helpful. The medical system has perfected it. It’s called being politely dismissed. You’ve...

The Art of Being Politely Dismissed

There is a special kind of skill required to make someone feel completely unheard while still sounding helpful. The medical system has perfected it. It’s called being politely dismissed. You’ve...

Overworked medical staff

Doctors and Nurses: The Other Side of the Chaos

We talk a lot about patients being ignored, dismissed, and left waiting. And rightly so. But there’s another side to the medical mess that doesn’t get nearly enough airtime -...

Doctors and Nurses: The Other Side of the Chaos

We talk a lot about patients being ignored, dismissed, and left waiting. And rightly so. But there’s another side to the medical mess that doesn’t get nearly enough airtime -...

Waiting List Warrior

Waiting List Warrior: A Survival Guide

So you’ve been officially added to the New Zealand public waiting list. Congratulations. You’ve just joined an exclusive club where the membership fees are paid in time, patience, and the...

Waiting List Warrior: A Survival Guide

So you’ve been officially added to the New Zealand public waiting list. Congratulations. You’ve just joined an exclusive club where the membership fees are paid in time, patience, and the...